Thursday, January 27, 2011

5 months... and it still goes on...

It seems to be like August 5th was yesterday and now months being in the hotel line ain't easy i can tell ya...

Some think that it's easiest thing to do these day compared to Law, Medic and etc etc... But they failed to realized that handling with human beings are much more pain in the ass... I seriously thought front office was bad until i came into Sales.. My oh my... i see weird type of people... weirder than college lecturers... Some are really nice clients... some are not nice... NOT NICE AT ALL!!!!

Well let me share with you some recent unpleasant experience i had during this month. The story goes....

"AH the Credit Meeting!!!!!!!(This is where all the Sales people hates the most)... The meeting between the Chief Accountant(C.A) with Sales and General Manager sits at the round table with secretary sitting beside me( My latest bestie)... Then... the C.A distributes the list of companies which still hasn't paid towards the hotel for payments of stay, functions, seminars and so on. Then the C.A slowly takes out his reading glasses and reads each company's list... and i was pretty happy cuz none of my accounts have any payment problem as they go under pax acc. (Which is they settle there and then it self)....

It was going all well till there's this account name by Hawa Ghazali.. I was like.. okie... this company owes us RM660 Nett and it was under my General Manager's account. Outta no where, my GM suddenly said.. Kallen!!!!! I need you to follow up this payment... well, i was in the state of like saying no but u know the rules.. listen to GM!!!!! Got her number and stuff like that it was going fine.. The person i had to call is a Datin status... so yeah, had to handle her with care cuz of my GM's guest!!!!! (all this happened 2 weeks ago)


On January 12, a day i will never forget... My GM asked me to head down to her house and personally invite her. Thinking that he would have called her and informed her about my arrival i went to her house. It was beside US embassy and it looks nice. Old White Bungalow house with some porsh cars were parked there... As i slowy closed my door, the area was so silent as church. Hearing my foots steps, i approached her front door and was looking for some signs of human beings. Suddenly a voice being heard " Who's there!"

As i looked around and saw a pregnant lady from the top balcony inside her house and i gently replied " I'm looking for Datin Linda . May i see her?"

As the lady looked at me and replied me " I'm the one" " who asked you to come here!!!!" she shouted from the balcony as she walked down the stairs.

I was like oh crap! and replied " Mr Melvin sent me here... He asked me to personally invite you for the corporate night event which is held on the 13th January"

As she was walking down with her nighty not knowing she was sick and pregnant and she was shouting " Didn't Mr Melvin asked you to make an appointment?" "No one comes here without an appointment!!!"

I was like.. Oh F***!!! I'm screwed!!!! and i apologized so many times to her for not making any appointment..She eventually said can you lower down your voice... U're making me get a headache!!!! I was speechless... seriously...DAMN SPEECHLESS!!!!!

She asked me what was in my hands... One hand was the invitation and another was all her bills that she owes the hotel as she grab it from my hand as i was shaken up by her harsh words. She got even frustrated when the invitation card was only written her name and her husband's name not there. There she goes again shouting at me... "Huh!!! How can u invite me but not Datuk!!!!" I was like oh great... My day has gone bad to worst!!!!! For nothing i had to apologized for nothing!!!!!

While she was seeing all her bills, she still was shouting at me... " I've paid these bills!!!!!! What else you need!!!!" I was just speechless...Speechless enough to put me to silence where i used not to speak at all..... And i slowly said, "These are the bills from the hotel, i'm not sure which you have paid and not paid as they claimed that you have not paid Datin" in soft spoken tone...

Then, she saw those bills and kept on repeating, "Anthony!!! Next time you should have done an appointment with me" . " Now i'm sick and none of my guest have seen me in this condition"

All i could do is sit there in silence, waiting when she would chase me out from there. Suddenly she called her Male maids to attend to me as she gave the invitation card on my hand and she walked away from the hall to the top balcony she was .. I was puzzled as he maid approach me and gave eye signal which meant i should leave soon or else more disasters to happen. She told the maid to actually photocopy the invitation and giving me the original copy.

The maid gave her the photocopy version and she said "The invitation card has too much of the nice fragrant smell until i can't take it... i was like HUH!!!!!!!

As then i told her that i had to go back to the office to get some job done and i told her to get well soon.

As in the car, i was alone... Normally i'm the type of person who actually listen to loud music but this time i didn't switch on the radio but just in that state of shock.... I drive out from there and was like... Oh my... Did i went through some dreams???

And suddenly when i reached at Jalan Ampang, a messaged appeared on my phone and it was from her. I was like... "Aiyoo!!! what lah she wants!!!!" and i read that message. " Dear Anthony, You're good guy but came at the wrong time"

I was like.. forget it and just reply a sincere apology message.

When i reached at the office, there i met my GM and his secretary smiling and laughing so loudly as i got down from the car as if i was like from the Corleone family (watch godfather then you would know) with those clipons and slowly walked towards them and GM asked me

"So, got the cash????"

"Nope, and please don't ask me to see her again...EVER" with that high tone as the secretary knew i was pissed and something really bad has happened. Without any more actions, i just walked away and head down to Hannifa to get some drinks as Kickapoo...

Seriously i was too tensed to even think about health and also my so called diet until i had to drink 4 cans of it...

My secretary was messaging me and asking how it went. That also i didn't replied to her and i went into the office. Then my GM came into the office and asked "what happened"

As i replied "Never in my life have been insulted so bad" Not even my parents has done that nor my friends!!!!! and to make things worst she was pregnant and cursing me..."

Gm replied: "it's okie, it ain't you're day" and he smile and he walked away... My heart was saying " what the fuck!!!" You made me a fool down there!!!! and i got cursed by ur shit!!!"

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